Consultative Conversations – Enhance Your Ability Conduct Consultative Conversations with Others
How do you get to the heart of your department’s most critical issues and needs so you can identify the right solutions together? As a strategic partner, you often need to conduct consultative conversations that enable you to reframe your thinking and problem solve. You must be able to demonstrate where your leaders are coming from, and what their problems are. Understanding their perspective and possessing a sincere appreciation of their challenges is fundamental to their success, and your success as a professional.
Why you should register…
Learn how to use a consultative approach and thought-provoking questions to identify concerns, needs and challenge at a deeper levels.
Develop your ability to flex your communication style based on your audience and learn to connect, not just communicate.
Create an action plan to enhance your communication and ability to conduct consultative conversations with your department.
XBInsight is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
XBInsight is also approved by HRCI to offer courses that qualify for recertification credit hours toward PHR, SPHR, and GPHR recertification. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.